Resources
FAQ
Frequently asked
The questions we get every week.
Real answers — no jargon, no legalese, no dead-end links.
Rights
Do landlords in NYC have to accept Section 8 and CityFHEPS vouchers?
Can a landlord ask for first month, last month, and security deposit from a voucher holder?
Can I be screened for credit if I have a voucher?
What should I say when an agent or landlord says 'we don't accept vouchers'?
Where do I report source-of-income discrimination?
Do I have to advertise that I accept vouchers?
Can a landlord prefer a non-voucher applicant who applied first?
Programs
What is the difference between Section 8 and CityFHEPS?
How do I know which voucher I have?
Can I rent above my payment standard if I pay the difference?
What is rent reasonableness and why did my unit get flagged?
Can I evict a Section 8 tenant for non-payment of their portion?
What is a 'shopping letter' and why does CityFHEPS need one?
Timelines
How long does it take to lease up with a Section 8 voucher in NYC?
How fast does a CityFHEPS landlord get paid?
Inspection
What is HQS and what fails an inspection most often?
Process
What documents will I need to give the landlord?
MatchMyVoucher.com
How does MatchMyVoucher.com help renters?
How does MatchMyVoucher.com help agents and landlords?
Is the agent compliance quiz really free?