Skip to content
    Skip to content
    Divno
    LandlordsAgentsRentersQuestionsAbout
    New York City, US

    Temporarily unavailable.

    Request a
    showing

    What brings you to Divno?

    Start here. We'll gather the rest over text, including photos and access details.

    Choose a suggestion or type the full address. Include the apartment number if applicable.

    How will the agent get inside?
    No fee to landlordsSame-day when available

    Voucher-ready renters 151.Life-time showings completed 16.

    A landlord welcomes a renter and agent on a New York brownstone stoop
    An agent operates a lockbox on a burgundy door for a self-serve showing while a renter waits comfortably behind
    An agent shows a mother and daughter around a sunlit apartment
    A mother, daughter and licensed agent meet the landlord at apartment 2B
    A mother and daughter share a joyful moment in a bright apartment
    Your door. Your final decision.
    The moment we work toward.

    From request
    to your doorstep.

    You choose the time.
    We bring the people together.

    The landlord starts her request from her kitchen table
    Your apartment

    Request a showing.

    Start with your vacancy. Tell us just enough to find a renter who fits.

    The landlord chooses an appointment in her diary beside her apartment keys
    Your schedule

    Your day. Your time.

    Choose when you can open the door. We coordinate the people and confirm with you.

    The same landlord welcomes the mother, daughter and licensed agent to apartment 2B
    Your moment

    Open the door to a match.

    A licensed agent arrives with a renter whose voucher letter is checked and whose needs fit your unit.

    1 / 3

    Illustrative story. Showing times are confirmed after matching and coordination.

    Meet the agents

    Behind every text, a person who shows up.

    Divno does the coordinating. Licensed New York agents do the part software can't: they open the door, walk the apartment with the renter and answer questions in person. They are the last mile.

    • Every agent's license is checked against New York State records before their first showing.
    • Agents accept appointments Divno has already matched and scheduled.
    • They earn commission only when a lease is signed, so they bring renters who fit.
    Portrait of Ronald Alexander, licensed real estate salesperson

    Meet one of our agents

    Ronald Alexander

    Verified agent on Divno

    Real Estate Salesperson · License 10401271470 · Active, expires Dec 2, 2027

    See his Zillow profile
    Portrait of Chintan Trivedi, Broker / Owner of RE/MAX In The City

    Broker of record

    Chintan Trivedi

    Broker / Owner, RE/MAX In The City

    5776 Mosholu Avenue, Riverdale, NY 10471 · Office license 10991213113 · Independently owned and operated

    Licensed as Ronald Alexander Echavarria. Checked against NY Department of State public license records on Oct 14, 2026.

    For landlords & renters

    Good questions.
    Clear answers.

    Does requesting a time confirm a showing?+

    No. It tells Divno your preferred time. Divno coordinates with the landlord, renter and agent, then confirms with everyone. Same-day showings depend on availability. Send your request in Messages to start the conversation; a request alone does not book an appointment.

    Landlords: Will I get a bill? Who pays the broker's fee?+

    Not you. You will never get a bill from Divno. In New York City, the party who hires the broker pays the broker's fee, and with Divno that party is the renter, not you. In almost every Divno placement the fee is paid by the renter's voucher program: CityFHEPS (through HRA) and NYCHA Section 8 both cover a broker's fee of up to 15% of a year's rent.

    Landlords: When I text Divno a vacancy, am I hiring Divno to rent my apartment?+

    No. Texting Divno your vacancy is an inquiry: you are asking us to bring you a qualified renter. You don't sign a listing agreement and you don't hire Divno. The renter hires Divno to represent them, and the licensed agent who brings them to your door works for that renter.

    Landlords: Who has the last word on a renter?+

    You do. Divno and the agent never accept or reject anyone on your behalf. We bring qualified renters and handle the paperwork. You decide who signs.

    Landlords: Does this help me with fair housing?+

    It helps you stay consistent. Divno matches every renter on the same written criteria: an approved voucher letter, bedroom size, rent limit, borough, pets and accessibility. It never uses race, religion, national origin, family status, disability or source of income to pick who you meet, and every step is recorded in writing. It does not replace your own obligations. Your final decision still has to rest on lawful, consistent reasons, and in New York City turning someone down because they use a voucher is illegal.

    Landlords: What do I give up?+

    Only the back-and-forth. You keep your price, your schedule, your house rules and your choice of tenant. Divno takes the texting, scheduling, follow-ups and agency forms.

    Renters: Am I hiring Divno as my broker?+

    Yes. When you join the Divno renter network, you are hiring Divno as your housing representative. A licensed agent works for you, with RE/MAX In The City as the broker of record. You'll get it in writing before you sign anything.

    Renters: Do I have to pay the broker's fee?+

    Usually not out of your pocket. Because you hire Divno, the fee is your side's responsibility, but CityFHEPS (through HRA) and NYCHA Section 8 pay a broker's fee of up to 15% of a year's rent for voucher holders. Divno's team files that request with your agency. If your program doesn't cover it, we tell you up front, before you sign anything.

    Renters: What if I already signed with another broker?+

    Then that broker's fee is between you and them. If you signed a representation agreement with your own broker, you are responsible for their fee. Tell us when you text so we don't double up.

    Renters: Does it cost anything to join?+

    No. Texting Divno, sending your letter and getting matched to apartments are free.

    Renters: What do I need to start?+

    A phone that can text and a current voucher shopping letter. No app, no account.

    About Divno

    Born out of need.

    The housing voucher market is asking for help. A family can hold an approved voucher and still spend months searching, while the clock on their shopping letter keeps running. We build technology to close that gap.

    The number we obsess over

    Renter days on market

    CityFHEPS audit sample
    ~10 months
    Our goal · not a result
    Days, not months
    What this measures & source

    Time from a first shopping letter to housing, not listing time. Source: Office of the New York State Comptroller, October 2024 CityFHEPS audit. Average for 52 households, 2019–2023. The city disputes the sample and reports about 24 days to process a package once an apartment is found. Our goal is not yet a measured result.

    A message from our founder

    Information should move, not be held.

    One of the biggest inefficiencies in the rental market isn't a shortage of apartments or renters. It's how slowly information moves between them.

    For decades, real estate has rewarded whoever controls information. Agents spend their days finding listings, guarding leads, and connecting people by hand, and the chance to earn a commission too often depends on who holds the access.

    At Divno, we believe there's a better way.

    Information creates more value when it's used to coordinate people than when it's held by them.
    Read the full messageShow less

    That belief is why Divno exists. We're building an AI coordination system that puts the information landlords, renters, and agents already produce to work. It learns what each renter needs, finds apartments that fit, and coordinates a licensed agent to conduct the showing.

    Instead of rewarding agents for controlling access, we reward them for the service that matters: showing up, opening the door, and helping people move forward.

    Landlords get more relevant renters. Renters spend less time searching. Agents spend more time serving clients. And information moves freely between supply and demand.

    Our vision is a rental market where information flows intelligently, opportunities are matched fairly, and human effort is rewarded for the value it delivers.

    Ronald A. EchavarriaFounder, Divno · Licensed NY real estate salesperson
    Divno

    Divno coordinates voucher rentals over text. It matches vacancies with renters whose voucher letters are already approved, then schedules a licensed agent to show the apartment. Brokerage services are provided by licensed agents affiliated with RE/MAX In The City, our broker of record.

    Broker of record: Chintan Trivedi, Broker / Owner, RE/MAX In The City, 5776 Mosholu Avenue, Riverdale, NY 10471. Each office independently owned and operated.

    Divno

    • For landlords
    • Meet the agents
    • For renters
    • About us

    Resources

    • Resource hub
    • Voucher FAQ
    • Voucher glossary
    • Agent compliance quiz

    Text us

    Message and data rates may apply. Reply STOP to opt out, HELP for help.

    support@matchmyvoucher.com

    © 2026 Divno Technologies, Inc. Equal Housing Opportunity.

    Fair Housing NoticeTermsPrivacy